Cambridge Regional College - Centre of Vocational Excellence

Intermediate Apprenticeship in Sales & Telesales

Cambridge Campus

Course Duration:17 Month
Course Mode:Part Time
Start Date:FLX

Course Overview

The Sales and Telesales Intermediate Level Apprenticeship is for those suitable for employees who work in the sales sector, who wish to develop their skills and gain an industry recognised qualification at the same time. The courses are tailored to the job role and applies to a wide variety of sectors including retail, membership, telesales, contact centres, agencies and business development. The Intermediate Level 2 programme is for those working in any of the following roles or roles similar to these: trainee sales advisor, telesales operator, junior sales executive, contact centre operator, customer service assistant, estate agent, travel agent, vehicle sales executive.

Apprenticeships are made up of framework of qualifications and training based on testing competency and developing practical, occupational and transferable skills.

PRACTICAL/COMPETENCY ELEMENT
Edexcel Level 2 NVQ Certificate in Sales

Mandatory Units:
• Time planning in sales
• Complying with legal, regulatory and ethical requirements in a sales or marketing role
• Deliver reliable customer service

Choose from a range of optional units to enhance your learning experience and tailor the programme to your individual training needs.

TECHNICAL/KNOWLEDGE ELEMENT
Edexcel Level 2 Certificate in Principles of Sales

TRANSFERABLE SKILLS:
• Functional Skills in Maths Level 1 and English Level 1
• Employment Rights and Responsibilities workbook
• Personal Learning and Thinking Skills

This apprenticeship takes 17 months to complete and has a flexible start date.



There is no upper age limit for apprenticeships making it a course ideal for both those looking to start a career in a particular sector or those who are already employed and looking to get qualifications that recognise their experience and gives them opportunity to progress further in their career.

No learner fees. Employer fees as follows:
• 16-18 years old – fully government funded (no fees)
• 19-23 years old – fully funded for companies with less than 250 employees; employer fees apply for those with 250+ employees
• 24+ years old - partially-funded (employer fees apply)

Progression & Career Opportunities

This course is designed for the following roles or roles similar to these: trainee sales advisor, telesales operator, junior sales executive, contact centre operator, customer service assistant, estate agent, travel agent, vehicle sales executive and those wishing to progress in the sales sector. Further learning opportunities include an Advanced Level Apprenticeship in Sales and Telesales.

Entry Requirements

There are no formal entry requirements but you must be in a job role that supports the completion of the framework.

Learning Assessment & Support

We want you to achieve to the very best of your ability at CRC. To make this happen we offer both learnng and personal support by specialist staff tailored to meet your specific needs.

These qualifications are delivered completely in the workplace through regular assessor visits. You will be assessed in the workplace using a variety of methods including observation, questioning, professional discussions, witness testimonials and candidate work products and statements.

How to Apply

If you are interested in applying for an Apprenticeship, please contact our Apprenticeship Team on tel. 01223 418778 or by email training@camre.ac.uk. Please also check out our current Apprenticeship vacancies on our website www.camre.ac.uk/apprenticeships

Passport to Success

We will help you to develop a range of wider skills including English & Maths that will make you into a well-rounded professional who will be highly valued by employers and universities.

Cambridge Campus Status

The Cambridge Campus is open as normal.
3/3/18

Huntingdon Campus Status

The Huntingdon Campus is open as normal.
3/3/18